Disclaimer
The legally binding version is the German version available at Disclaimer.
This disclaimer governs the use of the website operated by Batsmanluno GmbH. Please read the following points carefully to understand the terms under which our information is provided.
- Content in our guides is for informational purposes and does not replace a professional on-site diagnosis.
- We assume no liability for the content of linked external websites.
- All brand names and protected designations belong to their respective owners.
- Photos used on the website are for illustrative purposes.
1. Informational Nature of Content
The information provided on this website, particularly within our knowledge base and guides, is intended solely for general informational purposes. While we strive for an accurate and up-to-date presentation, we provide no warranty regarding the correctness, completeness, or current validity of the data provided.
2. No Substitute for Professional Advice
The instructions for instrument care and maintenance are general recommendations. They are in no way a substitute for individual professional consultation or a physical inspection of your instrument by a master luthier. The application of these tips is at your own risk. We assume no liability for damages resulting from the incorrect implementation of this information. For binding quotes and diagnostics, please refer to our Terms and Conditions.
3. Liability for External Links
We include references and links to third-party websites. These links are provided for informational purposes only. We have no influence over the design of external pages and assume no responsibility for their content or their compliance with the General Data Protection Regulation (GDPR). Responsibility for linked content lies exclusively with the respective site operator.
4. Intellectual Property and Trademarks
All trade names, product names, and trademarks mentioned on this website belong to their respective lawful owners. The mention of these brands is solely for the purpose of identifying instrument types or describing services and does not imply any partnership or sponsorship agreement.
5. Imagery and Illustrations
The photographs and graphics used on the website are to be regarded as illustrative. They serve to visually support the text and do not necessarily represent the exact condition of a specific instrument or the precise sequence of every individual repair process.
6. Exclusion of Performance Guarantees
Although we apply the highest craft standards, we cannot guarantee a specific acoustic result, as every instrument is a unique object made from natural materials. We make no promises of specific results beyond the service descriptions defined in our Terms and Conditions.
7. Final Provisions and Jurisdiction
Should individual provisions of this disclaimer be invalid, the validity of the remaining provisions shall remain unaffected. The laws of the Republic of Austria apply, taking into account the Consumer Protection Act (KSchG) and the Distance and Off-Premises Trade Act (FAGG).
The place of jurisdiction for all disputes arising from this website is Graz. For data protection inquiries, we refer to the Austrian Data Protection Authority (DSB), Barichgasse 40-42, 1030 Vienna, https://www.dsb.gv.at.
Contact for legal inquiries:
Batsmanluno GmbH, 10,000 € share capital
Managing Director: Johanna Bauer
Jakominiplatz 14, 8010 Graz
E-Mail: [email protected] | Phone: 0316 80 77 35
Updated on 12 October 2026.